GDPR Compliance
Last updated: April 16, 2025
Our Commitment to GDPR Compliance
At New SynergyLab, we are committed to ensuring the privacy and protection of your personal data in compliance with the General Data Protection Regulation (GDPR). This page outlines our approach to GDPR compliance and provides information about your rights under this regulation.
What is GDPR?
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It addresses the export of personal data outside the EU and EEA areas and gives control to individuals over their personal data.
Our Role Under GDPR
Depending on the context, New SynergyLab may act as either a data controller or a data processor:
- As a data controller: We determine the purposes and means of processing personal data collected through our website and direct interactions with clients and prospects.
- As a data processor: When providing services to our clients, we may process personal data on behalf of our clients according to their instructions.
Your Rights Under GDPR
Under the GDPR, you have the following rights:
1. Right to Access
You have the right to request a copy of the personal data we hold about you and to check that we are lawfully processing it.
2. Right to Rectification
You have the right to request that incomplete or inaccurate personal data we hold about you be corrected or completed.
3. Right to Erasure (Right to be Forgotten)
You have the right to request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
4. Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
5. Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit this data to another controller.
6. Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes or when processing is based on our legitimate interests.
7. Rights Related to Automated Decision Making and Profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
How to Exercise Your Rights
To exercise any of these rights, please contact our Data Protection Officer at dpo@newsynergylab.com. We will respond to your request within one month. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our DPO at:
Email: dpo@newsynergylab.com
Address: 123 AI Avenue, Tech District, 10001
Phone: +1 (555) 123-4567
Data Protection Impact Assessments
We conduct Data Protection Impact Assessments (DPIAs) when implementing new technologies or when processing is likely to result in a high risk to the rights and freedoms of individuals.
Data Breach Notification
In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.
International Data Transfers
When we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.
Contact Us
If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us at:
Email: dpo@newsynergylab.com
Address: 123 AI Avenue, Tech District, 10001
Phone: +1 (555) 123-4567