Privacy Policy

1. Introduction

New SynergyLab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We adhere to various data protection laws worldwide, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Lei Geral de Proteção de Dados (LGPD), Protection of Personal Information Act (POPIA), and the ePrivacy Regulation. By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website
• Subscribe to our newsletter
• Request a consultation
• Apply for a job
• Engage with our services

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Message content

2.2 Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device and usage patterns. This includes:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent
• Date and time of access
• Device information

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These tools help us provide you with a better website experience, analyze site traffic, and understand where our visitors are coming from.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly.
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website.
• Functionality cookies: Enable the website to provide enhanced functionality and personalization.
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant content.

You can control cookies through your browser settings and the consent banner provided on our website. For more information, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and respond to your inquiries
• Send you technical notices, updates, and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Protection of your vital interests or those of another person
• Our legitimate interests, provided they do not override your fundamental rights and freedoms

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who perform services on our behalf
• Professional advisors, such as lawyers, auditors, and insurers
• Regulatory authorities, government agencies, and law enforcement when required by law
• Business partners with your consent

We do not sell your personal information to third parties. Any third parties with whom we share your data are obligated to maintain the confidentiality and security of your information.

Hosting Provider: Our website is hosted by Vercel Inc. Vercel may collect and process certain personal data, such as IP addresses, browser information, and access times as part of providing hosting services. Vercel acts as our data processor and processes this information according to our instructions and their privacy policy. For more information about Vercel's data practices, please visit Vercel's Privacy Policy.

6. International Data Transfers

We may transfer your personal data to countries outside your country of residence. When we do, we ensure appropriate safeguards are in place to protect your information, such as:

• Standard contractual clauses approved by relevant authorities
• Binding corporate rules for transfers within our group
• Compliance with approved codes of conduct or certification mechanisms
• Adequacy decisions for countries with adequate data protection laws

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

9. Your Data Protection Rights

Depending on your location, you may have various rights regarding your personal data, including:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict or object to processing of your personal data
• Data portability
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@newsynergylab.com
Address: 123 AI Avenue, Tech District, 10001
Phone: +1 (555) 123-4567